HOW DO I PLACE AN ORDER?
If you forgot your password, select LOGIN at the top right-hand side of the page. You will be brought to the user account page. Under EXISTING USERS LOGIN on the left hand side, you will see an option for FORGOTTEN PASSWORD. Enter your email address in the appropriate field and click EMAIL NEW PASSWORD.
To change or update your account, login and click your username at the top right-hand side of the page. Select EDIT ACCOUNT INFORMATION to update. Here you will be able to change or update your email address, username, and password.
Logon to your account then click “my account” on the upper-right corner of your screen. Under “Personal Information” click “Manage your billing addresses” or “Manage your shipping addresses” then follow instructions.
An order cannot be cancelled, changed or updated once it has been placed. A Kabbalah Care representative must be notified IMMEDIATELY -- within the business hours (9am to 5pm PST) of the same day the order was placed-- for us to be able to POSSIBLY CANCEL OR VOID your order. There is, however, no guarantee that we will be able to cancel your order.
If the order has already shipped, the package must be returned to the shipper for us to process a refund for the item(s) cost. Shipping cost will no longer be refunded.
You will receive a notification via email once your order ships out. All orders are normally processed for shipment the following business day, unless there is a Holiday or under extreme weather conditions. Should you fail to receive an email notification, you may contact Kabbalah Care at 866 821-9299 or 310 867-2800, or via email at firstname.lastname@example.org or email@example.com for assistance.
Please click HERE for TRANSIT TIMES.
Due to reports of fraud and identity theft, and certain Customs restrictions, we have disabled ordering online for orders shipping to NIGERIA, GHANA and TURKEY. For assistance in placing your order, please contact the following via email:
Please click HERE for instructions on how to download and open your purchased e-book(s).
Please click HERE for RETURNS and EXCHANGES.
We also accept checks and money order. Please contact Student Support at 1800 522-2252 or via email at firstname.lastname@example.org for assistance in placing your order.
An item which is not available online may either be OUT OF STOCK or VERY LOW IN STOCK. For assistance, please contact Student Support at 1800 522-2252 or via email at email@example.com .
It normally takes up to 15 business days to complete a refund on a credit card. Check refunds take almost double the time. To follow-up, please contact Kabbalah Care at 866 821-9299 or 310 867-2800, or via email at firstname.lastname@example.org or email@example.com